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DTPR: A Vision

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A Vision

Join us on a journey that rejects the false dichotomy between privacy & convenience.

Out of the co-design sessions in early 2020 came an ask to envision how the standard might work in 5 years. Excitement built for the prospect of a personal AI assistant. This would be provided by an organization you trust. Your assistant knows your preferences and is ready to help.

1How might we...

move seamlessly through places we love, and seamfully in places new to us?

Start
1How might we...

move seamlessly through places we love, and seamfully in places new to us?

2How might we...

understand how sensors work, and what they do for people?

3How might we...

look up from our phones, and strengthen the social fabric?

4How might we...

gain agency over technology, and enhance our experiences of a place?

5How might we...

get help from the built environment, and leave it better than we found it?

6How might we...

offer eyes on the street, with humans in the loop?

7How might we...

offer time-bound data sharing with ongoing control of choices?

support_agent
Your Digital Personal Assistant

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First, choose
your agent

In you're everyday life, you exchange data with a companies, apps, shops, and people. Everyone has different levels of comfort sharing data depending on the situation. We believe control for people can improve comfort. To ensure you maintain control of your data, these scenarios imagine a world where everyone has their own digital personal assistant.

  • radio_button_unchecked radio_button_checked
    location_city

    Government

    Offered by your national, regional or local government

  • radio_button_unchecked radio_button_checked
    local_library

    Library Dept.

    Provided by your library

  • radio_button_unchecked radio_button_checked
    account_balance

    Bank Co.

    An offering associated with your bank account

  • radio_button_unchecked radio_button_checked
    local_phone

    Phone Co.

    An account provided by your phone provider

  • radio_button_unchecked radio_button_checked
    help

    Other...

    Who would you trust to help?

1
Grab a book

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1How might we...

move seamlessly through places we love, and seamfully in places new to us?

Dock your bike

Arriving at your destination, you dock your bike, and your session is ended. The trip is credited to your monthly membership.

  • The purpose of this system is

    Mobility
  • pedal_bike

    The service is provided by

    Bikeshare Co.

  • The technology is

    Bikeshare ID
  • directions_walking

    The interaction mode is

    Hands free
  • favorite

    The relationship is

    Membership

Enter the plaza

As you enter the plaza, you are given a link to a chatbot and can ask any questions you have about this place.

  • The purpose of this system is

    Agency
  • location_city

    The service is provided by

    Neighbourhood Org.

  • The technology is

    DTPR API
  • smartphone

    The interaction mode is

    Personal Device
  • meeting_room

    The relationship is

    Visit

Grab a book

You grab a book off the shelf and its added to your virtual cart. You can set these preferences with your personal AI.

  • The purpose of this system is

    Borrowing
  • local_library

    The service is provided by

    Library Dept.

  • The technology is

    Computer Vision
  • shopping_basket

    The interaction mode is

    Grab and Go
  • favorite

    The relationship is

    Membership

Head out to the street

As you leave, the book is checked out with your library card. You continue to the street - you know you can examine the transaction later.

  • The purpose of this system is

    Borrowing

  • The service is provided by

    Library Dept.
  • room_service

    The user’s interface is

    Personal AI
  • favorite

    The relationship is

    Membership

Summary

In this scenario we learned about how a personal AI could interact with places, if the systems, sensors, and technologies in a given area were described in a standardised way.

2
A new look

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2How might we...

understand how sensors work, and what they do for people?

Enter the shop

You enter a new local shop and are able to connect in the way you choose.

  • The purpose of this system is

    Agency
  • storefront

    The service is provided by

    Shop Co.

  • The technology is

    DTPR API
  • smartphone

    The interaction mode is

    Personal Device
  • meeting_room

    The relationship is

    Temporary

Stand in front of mirror

You stand in front of the mirror. You see an option to connect and try on clothes virtually.

  • The purpose of this system is

    Agency
  • storefront

    The service is provided by

    Shop Co.

  • The technology is

    Computer Vision
  • portrait

    The interaction mode is

    Magic Mirror
  • meeting_room

    The relationship is

    Temporary

Save for later

After trying on some items, you decide to purchase one item, save a couple others to a wishlist.

  • The purpose of this system is

    Saving
  • storefront

    The service is provided by

    Shop Co.

  • The technology is

    Computer Vision
  • portrait

    The interaction mode is

    Magic Mirror
  • card_membership

    The relationship is

    Customer

Upgrade account

You bag your item, leave the store, and are given the option to create a connection with the local merchant, and change your payment method.

  • shopping_basket

    The purpose of this system is

    Shopping
  • storefront

    The service is provided by

    Shop Co.

  • The technology is

    Contactless payments
  • shopping_basket

    The interaction mode is

    Grab and go
  • card_membership

    The relationship is

    Customer

Summary

In this scenario we learned about a standardised way to learn about technologies and make use of shared devices.

3
Stop to listen

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3How might we...

look up from our phones, and strengthen the social fabric?

What's around me?

You hear some music and follow it to the source. A busker is playing a nostalgic tune and you listen for a while.

  • The purpose of this system is

    Arts & Culture
  • location_city

    The service is provided by

    Neighbourhood Org.

  • The technology is

    Bluetooth
  • directions_walking

    The interaction mode is

    Hands free
  • meeting_room

    The relationship is

    Temporary

Support the artist

Summoning your assistant, you ask to learn more about this busker. You're able to see artist information, and even tip.

  • The purpose of this system is

    Arts and Culture
  • music_note

    The service is provided by

    Busker

  • The technology is

    Contactless payments
  • room_service

    The interaction mode is

    Personal AI
  • favorite

    The relationship is

    Supporter

What else is here?

The busker is presented on a shared and real-time map of this place. You can see other facilities, businesses, and those who have given you permission.

  • The purpose of this system is

    Inform
  • location_city

    The service is provided by

    Neighbourhood Org.

  • The technology is

    DTPR API
  • smartphone

    The interaction mode is

    Personal Device
  • meeting_room

    The relationship is

    Temporary

Bumping into a friend

You see your friend on the map, who you share your location with. You both decide to grab lunch together.

  • people

    The purpose of this system is

    Social
  • call

    The service is provided by

    Phone Co.
  • gps-not_fixed

    The technology is

    GPS
  • room_service

    The user’s interface is

    Personal AI
  • favorite

    The relationship is

    Friends

Summary

In this scenario we learned about a standardised way to describe the systems, sensors, and technologies in a given area.

4
A table for two

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4How might we...

gain agency over technology, and enhance our experiences of a place?

Order ahead

You select a restaurant and your AI makes a menu suggestion. You opt-in to share your purchase data for a discount.

  • local_atm

    The purpose of this system is

    Commerce
  • call

    The service is provided by

    Restaurant Co.

  • The technology is

    Contactless payments
  • room_service

    The user’s interface is

    Personal AI
  • card_membership

    The relationship is

    Customer

See what it sees

On your way, you check the live seating status of the seating area, and choose a table.

  • The purpose of this system is

    Inform
  • location_city

    The service is provided by

    Neighbourhood Org.

  • The technology is

    DTPR API
  • smartphone

    The interaction mode is

    Personal Device
  • meeting_room

    The relationship is

    Temporary

This way to your table

You get directions to your table and begin your stroll.

  • The purpose of this system is

    Mobility
  • location_city

    The service is provided by

    Neighbourhood Org.

  • The technology is

    GPS
  • smartphone

    The interaction mode is

    Personal Device
  • meeting_room

    The relationship is

    Temporary

Food is ready

After catching up with your friend, the food arrives. You have a quick chat with the server, thank them, and chow down.

  • local_atm

    The purpose of this system is

    Commerce
  • call

    The service is provided by

    Restaurant Co.

  • The technology is

    Identifiable NFC
  • directions_walking

    The interaction mode is

    Hands free
  • favorite

    The relationship is

    Customer

Summary

In this scenario we learned about how a standardised way to interact with systems can enable us to use and navigate an location seamlessly.

5
Recycle, recall

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5How might we...

get help from the built environment, and leave it better than we found it?

Right things in the right place

You get guidance from the waste bin. The compost and the recyclables are placed in the correct bins.

  • The purpose of this system is

    Waste Management
  • location_city

    The service is provided by

    Neighbourhood Org.

  • The technology is

    Computer Vision
  • room_service

    The interaction mode is

    System Screen
  • meeting_room

    The relationship is

    Temporary

Ways to help

You find out about actions you can take to help the neighbourhood achieve sustainability goals. You opt-in to sharing your anonymous location data.

  • The purpose of this system is

    Energy Efficiency
  • location_city

    The service is provided by

    Neighbourhood Org.
  • gps_not_fixed

    The technology is

    De-identified GPS
  • room_service

    The interaction mode is

    Personal AI
  • meeting_room

    The relationship is

    Anonymous

Learn about the system

You can learn more about all the systems in this place or save it for later reading.

  • The purpose of this system is

    Inform
  • location_city

    The service is provided by

    Neighbourhood Org.

  • The technology is

    DTPR API
  • room_service

    The interaction mode is

    Personal AI
  • favorite

    The relationship is

    Temporary

Occupancy sensor

You want to learn more about the occupancy sensor, you are able to ask questions about how it works, and why its important.

  • The purpose of this system is

    Energy Efficiency
  • location_city

    The service is provided by

    Neighbourhood Org.

  • The technology is

    Infrared sensor
  • forum

    The interaction mode is

    System chatbot
  • meeting_room

    The relationship is

    Temporary

Summary

In this scenario we learned about how a standardised taxonomy to describe systems can enable us to better understand, use and engage with the environment around us.

6
Lost & Found

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6How might we...

offer eyes on the street, with humans in the loop?

You've lost your bag

You quickly head to a wall assistant and gesture to contact security.

  • The purpose of this system is

    Safety and Security
  • location_city

    The service is provided by

    Neighbourhood Org.

  • The technology is

    Intercom
  • forum

    The interaction mode is

    System chatbot
  • meeting_room

    The relationship is

    Temporary

Decrypt when required

The security agent understands, and offers to decrypt based on 2 factor authentication using your location data.

  • The purpose of this system is

    Safety and Security
  • location_city

    The service is provided by

    Neighbourhood Org.

  • The technology is

    Computer vision
  • room_service

    The interaction mode is

    Personal AI
  • verified_user

    The relationship is

    Secure and authenticated

Trace your steps

The security helps you trace your steps back to the food court, and monitors your bag until you retrieve it.

  • The purpose of this system is

    Safety and Security
  • location_city

    The service is provided by

    Neighbourhood Org.

  • The technology is

    Computer vision
  • forum

    The interaction mode is

    System chatbot
  • verified_user

    The relationship is

    Secure and authenticated

On your way

After getting your bag back, you unlock 2 bikes, one for your friend, and head home together.

  • The purpose of this system is

    Mobility

  • The service is provided by

    Bikeshare Co.

  • The technology is

    Bikeshare ID
  • directions_walking

    The interaction mode is

    Hands free
  • favorite

    The relationship is

    Membership

Summary

In this scenario we learned about how a standardised way to interact with systems can enable us to access data streams to support different needs - securely.

7
Head home

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7How might we...

offer time-bound data sharing with ongoing control of choices?

Cycle the green wave

As you wait at a light, you opt into the green wave for this journey. This considers your journey in light changes.

  • The purpose of this system is

    Mobility
  • add_road

    The service is provided by

    Gov Dept.

  • The technology is

    Radar
  • directions_bike

    The interaction mode is

    Bicycling
  • meeting_room

    The relationship is

    Temporary

Unlock door

You unlock your door with your Personal AI, and your friend can see your home data policies.

  • The purpose of this system is

    Agency
  • home

    The service is provided by

    Your Home

  • The technology is

    DTPR API
  • room_service

    The interaction mode is

    Personal AI
  • verified_user

    The relationship is

    Secure and authenticated

Review transactions from the day

Looking back, you're able to see the digital interactions you had throughout the day. You can edit them, delete some, and set future preferences.

  • The purpose of this system is

    Agency
  • room_service

    The service is provided by

    Personal AI

  • The technology is

    DTPR API
  • room_service

    The interaction mode is

    Personal AI
  • verified_user

    The relationship is

    Secure and authenticated

Feedback

You choose to share the busker you saw with a friend.

  • The purpose of this system is

    Inform
  • room_service

    The service is provided by

    Personal AI
  • sms

    The technology is

    SMS
  • room_service

    The interaction mode is

    Personal AI
  • favorite

    The relationship is

    Friend

Summary

In this scenario we learned about how a standardised way to interact with systems can enable choices and agency over digital systems - no matter where you are.